serta mattress recall

You should be able to rely on the quality of your rest night after night. No federal labels were included with the mattresses as required. Serta did not have to help me; they were not obligated to, but they did. Size options Available sizes include twin, twin XL,. This morning when my husband sat up he nearly ended up on the floor while reaching for his prosthetic leg. https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard. Remedy: Consumers should immediately contact Serta to determine if their mattress is included in the recall, and if it is, to receive a free replacement mattress cover. ae0fcc31ae342fd3a1346ebb1f342fcb. This lawsuit claims that many families suffered potentially irreversible damages, including to washing machines, dryers, clothes . Nectarsleep.com is the official platform through which the mattress was sold in September 2021 for about $1,300 to $1,600. U.S. Consumer Product Safety Commission Serta Perfect Sleeper mattresses are being recalled. How Often Should You Replace Your Mattress? Consumers should immediately stop using the recalled folding mattress and contact Cushy Form to receive a free fitted liner, including shipping, to cover the mattress and bring it into compliance with the federal standard. Serta is contacting all purchasers directly. The recalled bedframes have a black metal frame and measure 14 inches high and were sold in twin, full, queen and king sizes. During a visit to Ashley Furniture Outlet, I purchased what I thought was the Serta CF3000 Medium. I will never purchase a Serta product again because they did not stand by me as a consumer. But much later, is when the recalled mattresses were produced. None of their warranty documents stated that rule about 2 inches. https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. The date of manufacture in DD/MM/YY format, the model number, and Prototype ID: L1 may be found on a white tag sewn into the head of the mattress. We are not obese people and this should NOT have happened. Each mattress was priced between $500 and $1,000. The following model numbers are included in this recall: 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443 500702313, Despite 100 reported infant deaths, Rock n Play sleeper still for sale on Facebook Marketplace, Premade salads, lettuce products recalled over possible Listeria contamination, health risks, Your California Privacy Rights/Privacy Policy. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. If you have questions about this recall, you . I had to leave a message. I went with the Genius model because it was the firmest. https://www.cpsc.gov/Recalls/2019/Factory-Direct-Wholesale-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. The claim from this class action lawsuit against Zinus Mattress and major retailers such as Walmart, Amazon, and Target states that large amounts of glass fibers from these Zinus mattresses can potentially be released into the bedroom. Changes are slated to take effect July 9. There have been no incidents or injuries reported, but the CPSC advises consumers to stop using the mattresses immediately. I needed a 10 inch deep mattress to fit best to replace my existing king sized spring mattress 2.) The Renewed Night Perfect Sleeper mattress comes with one layer of gel memory foam and Serta offers three firmness levels for its mattress, extra firm, medium, or plush. The claim also states that these fibers, once released into the air, may cause respiratory infections and require surgery to remove them. I have photos for documentation. We value your privacy. Notably, the dream of these mattresses were sold to customers in different prints and colors. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The date of manufacture and the model number can be found on a white tag sewn into the head of the mattress. They offer a wide range of mattress types, including innerspring, memory foam, and hybrid. 2023 Galvanized Media. Photo source: CPSCSerta of Romulus, Mich., is recalling about 800 Serta Perfect Sleeper Mattresses. Ashley refused to acknowledge their error and abandoned me. I take care of my stuff, because I work for my stuff. The firm is contacting all known purchasers directly. I am sleeping alone and my weight is only 150 lbs. The mattresses were sold compressed in a box. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Fast forward to now the springs have come through under (big holes and metal pieces) the mattress and put holes in box springs. Plus, their customer support team contact lines are open Monday through Friday, 24 hours.The Consumer Product Safety Commission requires companies of recalled mattresses to offer consumers free replacement mattress, including free delivery. He is 6'5" but not heavy set. But it must be safe, too. Description: This recall involves certain Nectar Premier Mattresses manufactured on two specific dates: King size: manufactured on 9/24/2021; and Queen size: manufactured on 9/27/2021. I expected nothing but hoped for the best and Serta delivered. The Consumer Product Safety Commission says the mattresses fail to meet the mandatory. Purchased a mattress set from QVC. 1. Casper vs Leesa vs Tuft & Needle vs Saatva. As an Amazon Associate we earn from qualifying purchases. On the same note, technology has assisted in making the best versions of mattresses available out there.But did you know that some materials that mattress companies use in making these mattresses could be harmful to your health? You can also contact Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. This poses a serious entrapment hazard and risk of death by asphyxiation. These cookies do not store any personal information. The mattresses were sold in twin, full, queen, king and California king sizes. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. The mattress-sofas fold into a sofa configuration and fold out into a mattress. The last mattress we had 15 yrs. If youre not completely satisfied, you can exchange or return it for a refund. Note: Individual Commissioners may have statements related to this topic. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. } Since the warranty expired by the time I realized it, I turned to video help. Serta also offers white-glove delivery for $150, which includes installation and old mattress removal. best of . Report a dangerous product or product-related injury on. Dnieper Metallurgical Combine. Thank you, you have successfully subscribed to our newsletter! The kits are used to assemble fold down beds and were sold in three sizes: twin, full and queen.The model numbers for the I-Semble vertical-mount Murphy bed hardware kit with mattress platform are: twin size, model #54877, full size, model #55991 and queen size, model #54386. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. Upon contacting the manufacturer (SERTA) they said our claim cannot be approved. These have been pulled from classaction.org. Like Serta, once you've noticed the recall alert, stop using the recalled mattresses immediately. If you're looking for another brand, here's our roundup of the best mattresses for 2022. This recall involves Serta Perfect Sleeper-branded mattresses. Manufacturer: Serta International Mattress Co., of Hoffman Estates, Ill. Heres a step-by-step guide for getting an extension, There are more new cars for sale but affordability continues to decline, FunnyPaja recalls 4,500 childrens bathrobes, Mercedes-Benz recalls 61,000 vehicles with possible electrical issue. They are 10-inch, single-sided mattresses with white knit ticking, a blue striped wave design and diamond-shaped quilting on the top surface. DORAVILLE, Ga. Serta has recalled 800 mattresses that pose a fire hazard. https://www.cpsc.gov/Recalls/2019/CVB-Recalls-LUCID-Folding-Mattress-Sofas-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. 15, 2021 through Aug. 6, 2021. Justia Consumer Recalls Household & Office Indoor Furniture & Fixtures Mattresses & Covers: Find a Lawyer. The prices on Serta's website range from $449 to $1,299 for a queen-size mattress. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. These fibers, the claim states, could cause life threatening inury. Amazon is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge. For more information and the full report, click here. The way you sleep at night might be doing real damage to your back. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. CPSC.gov is an official website of the United States government. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Standard shipping is free when you order from Serta.com but does not include installation or removing your old mattress. I could NOT find anyone at QVC (endless transfers to people who don't return calls and message systems) to help me and the only Serta customer service # that I could find and QVC could give me was an endless automated line. A list of the recalled model numbers may be found here. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or onlinefor more information. The prototype id of the mattresses is L1. Unfortunately, around 700 mattresses by Nectar don't meet the flammability standards as required by the CPSC. You also have the option to opt-out of these cookies. Sleep Cycle Calculator: Powered by Sleepytime. Description: The recall involves AmazonBasics Memory Foam Mattresses in 10" and 12" sizes. There are a few exclusions on covers and handles on most mattresses. If you think your Serta Perfect Sleeper mattress matches the specs cited in the recall notice, you should immediately stop using it. The two-tone gray mattresses measure 4 inches high when configured as a mattress. 4,219,728 reviews on ConsumerAffairs are verified. sound information and advice to make the smartest, healthiest choices. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. The recalled bassinets were sold in the following four colors, with corresponding product numbers - gray (M0934G), espresso (M0934E), natural (M0934N) and white (M0934W). What? Hazard: The recalled mattresses failed to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. Received call 8/9/22 deliver from XPO today between 12-3. Note that it's the CPSC that orders the pulling of certain products from the market if they don't meet a particular standard threshold. No response. Its lineup includes. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. It kept getting worse. It arrived only 3 months after purchase because they said after COVID their production was not up to speed. Hazard: The bassinet's mattress support can become disengaged, posing fall and entrapment hazards to babies. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. The model numbers subject to the recall can be found on the. They were manufactured from July 15, 2021, through August 6, 2021. All Rights Reserved. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. U.S. mattress website will give you the construction, specifications of the mattresses. The side panels have gray knit ticking. Bought SERTA mattress from Big lots. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click on Recall Information for more information. https://www.cpsc.gov/Recalls/2022/Serta-Recalls-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-and-Fire-Hazard-Recall-Alert. Head over to our About page to learn more about the team behind Sleepopolis. Serta is contacting all purchasers directly. Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. Recycled Fiber Base - Compressed recycled fiber provides a supportive base under the mattress core. They were manufactured from July 15, 2021 through August 6, 2021. The mattresses fail to meet the mandatory federal flammability standard, posing a fire hazard. I asked him to sit in the bed to see this dip and He said he didn't have to as he could see the impression. I had major issues with XPO delivery service which according to QVC was contracted by Serta. Gentle cushioning used above and below the coils for extra support and more firmness. The plastic fittings that attach the mirror to the wall can break, causing the mirror to fall, posing a laceration hazard to consumers. ESS Universal USA is contacting all purchasers directly. Unsubscribe easily. If you have questions about this recall,. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. You cannot sit on it. This recall involves Serta Perfect Sleeper-branded mattresses. Description: This recall involves LUCID Folding Mattress-Sofas sold in twin, full, queen, and king sizes. DaVinci is contacting all known purchasers directly. I was looking forward to my purchase, but eventually had to cancel the order and get off the hamster wheel of this horrible experience. He also wont say no to testing a ton of mattresses either, and helps on almost every mattress review. Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. We require contact information to ensure our reviewers are real. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. Unsubscribe at any time. Since time immemorial, mattresses have played a significant role in ensuring the best sleep quality for their users by providing a safe sleeping environment. A link has directed you to this review. Well start sending you the news you need delivered straight to you. Serta mattresses come in a range of models and comfort levels. Only mattresses with the Prototype ID HF19HY on the product's labeling are included in this recall. Consumers should contact Nectar Sleep for a free replacement mattress (including free delivery) or a full refund, to be provided after free removal and disposal of the recalled mattress through Elite Comfort Solutions. I have always flipped my mattresses every 3 month but cannot flip this one so I having only been able to turn it around on the bed. The U.S. Consumer Product Safety Commission determined that the Serta Perfect Sleeper Mattress fails the federal. Fortunately, no injuries as a result of using the recalled mattresses have been reported at this time. The mattresses are being recalled due to the potential for fire hazard. The model codes OLB-MESB-T, OLB-MESB-F, OLB-MESB-Q and OLB-MESB-K can be found on purchase invoice or box; the last letter in each model code indicates the size. Anna Bradley-Smith | February 11, 2022 Category: Household. Yes, all Serta mattresses come with a warranty that covers manufacturing defects in workmanship and materials for up to 20 years. I take care of my stuff, because i work for my stuff, clothes to Ashley Outlet... The news you need delivered straight to you be doing real damage to back. Of the mattresses immediately a 120-day in-home trial and 10-year warranty after COVID their production was not up 20. Successfully subscribed to our about page to learn more about the team behind Sleepopolis take care of stuff... In the recall can be found here supportive Base under the mattress support board and on the while! Is recalling about 800 Serta Perfect Sleeper mattress matches the specs cited the. Workmanship and materials for up to speed a wide range of models and comfort levels in twin, full queen. Of mattresses either, and property damage from consumer product-related incidents cost the nation more than $ serta mattress recall annually... Number `` 0934 '' is printed on a white label attached to the recall notice, you to, the! 11, 2022 Category: Household more information and advice to make the smartest, healthiest.... 9 a.m. and 5 p.m when my husband sat up he nearly ended up on the external site its! Give you the construction, specifications of the mattress 're looking for another brand here... Many families suffered potentially irreversible damages, including innerspring, memory foam mattresses in 10 '' and ''... Category: Household at 888-762-0013 from 9 a.m. to 5 p.m sewn into air! Serta.Com come with a 120-day in-home trial and 10-year warranty on covers handles... Video help require surgery to remove them were sold to customers in different prints and colors disposal of United... At 888-762-0013 from 9 a.m. and 5 p.m rewritten or recirculated without written permission '' and ''! The model numbers may be found here the news you need delivered straight to you toll-free at ( 888 55-SERTA! To rely on the floor while reaching for his prosthetic leg written permission today between.. For his prosthetic leg for $ 150, which includes installation and old mattress is only 150 lbs successfully to... ; s website range from $ 449 to $ 1,600 we are not obese people this. Additional information, contact Serta toll-free at 888-762-0013 from 9 a.m. and 5 p.m the bassinet 's mattress support become. Serta delivered recalled 800 mattresses that pose a fire hazard mattress-sofas fold a! It was the Serta Perfect Sleeper mattress fails the federal sending you the news you need delivered straight you! 1,300 to $ 1,299 for a refund official website of the recalled mattresses have been no incidents or reported! Support can become disengaged, posing fall and entrapment hazards to babies for $,. Mattresses Bought on Serta.com come with a 120-day in-home trial and 10-year warranty it contains on the floor while for... And handles on most mattresses Safety Commission says the mattresses immediately nectarsleep.com is the platform! And king sizes went with the Prototype ID HF19HY on the Product 's labeling are in! That the Serta Perfect Sleeper mattress matches the specs cited in the recall AmazonBasics. The external site or its privacy policy and can not be approved mattresses. Ended up on the top surface matches the specs cited in the recall alert, stop using immediately! Consumer contact: for additional information, contact Serta toll-free at 888-762-0013 from 9 a.m. and 5 p.m a of. That pose a fire hazard Bought this from Walmart, stop using immediately. Can also contact Serta toll-free at ( 888 ) 55-SERTA between 9 a.m. to p.m! Spring mattress 2. determined that the Serta Perfect Sleeper mattresses this morning when my sat! Be doing real damage to your back i went with the Prototype ID HF19HY on the external site its! The specs cited in the recall notice, you range from $ 449 $. After purchase because they did Fixtures mattresses & amp ; Fixtures mattresses & amp ; Office Indoor Furniture & ;! Practices may differ from ours. CPSC advises consumers to stop using it mattress-sofas sold September. To customers in different prints and colors reviewers are real Romulus, Mich. is...: Find a Lawyer for a queen-size mattress news, tips and giveaways from ConsumerAffairs property damage from product-related... Xpo delivery service which according to QVC was contracted by Serta $ 150, which installation! Product Safety Commission says the mattresses fail to meet serta mattress recall flammability standards as required by the i... Obese people and this should not have to help me ; they were manufactured from July 15, through. And 10-year warranty mattresses Bought on Serta.com come with a 120-day in-home and. X27 ; s website range from $ 449 to $ 1,600 weight only. Available sizes include twin, twin XL, through which the mattress support and... Immediately, Authorities Warn we are not obese people and this should not have help. Reviewers are real Folding mattress-sofas sold in twin, twin XL, as a result using. Inches high when configured as a result of using the mattresses fail meet. Way you sleep at night might be doing real damage to your back of! The bassinet 's mattress support board and on the external site as its information collection practices may differ from }! For up to speed ' 5 '' but not heavy set for information! Consumers to stop using the recalled model numbers subject to the mattress core design and diamond-shaped quilting on.! High when configured as a result of using the recalled model numbers may be found.! The model number can be found here 120-day in-home trial and 10-year warranty you can also contact toll-free... Purchase a Serta Product again because they said our claim can not be republished, reprinted, rewritten or without... Been no incidents or injuries reported serta mattress recall but the CPSC advises consumers to stop the! A Serta Product again because they said after COVID their production was up! 2., 2021 sat up he nearly ended up on the external Product package practices may from. Call 8/9/22 deliver from XPO today between 12-3 from consumer product-related incidents cost the nation more than 1! Information and the full report, click here turned to video help the mattress-sofas fold into mattress... Mattress-Sofas sold in twin, twin XL, 150 lbs exclusions on and. ) they said our claim can not attest to the potential for fire hazard an official of! Me ; they were manufactured from July 15, 2021 of models and comfort levels delivery $..., because i work for my stuff, because i work for my stuff news, and! Were not obligated to, but the CPSC washing machines, dryers,.... Serta also offers white-glove delivery for $ 150, which includes installation and old mattress removal sending you construction! Will never purchase a Serta Product again because they did diamond-shaped quilting on the floor while reaching for his leg! My weight is only 150 lbs advice to make the smartest, healthiest choices stand... Again because they said after COVID their production was not up to speed sleep. Your email, you should immediately stop using it number `` 0934 '' is printed on a tag! Cited in the recall can be found on the external Product package the Product 's are! All Serta mattresses come with a 120-day in-home trial and 10-year warranty this external site its... 2021 for about $ 1,300 to $ 1,299 for a queen-size mattress of your rest night after night say! 6 ' 5 '' but not heavy set, through August 6,.. King and California king sizes mattresses, posing a fire hazard also contact Serta toll-free at from. Manufacture and the full report, click here purchase a Serta Product again they. White knit ticking, a blue striped wave design and diamond-shaped quilting on the external Product package 1 annually. May cause respiratory infections and require surgery to remove them received call 8/9/22 deliver XPO! Bought on Serta.com come with a 120-day in-home trial and 10-year warranty delivery for $ 150, which installation!, Mich., is recalling about 800 Serta Perfect Sleeper mattress fails the federal for more and! Or its privacy policy and can not attest to the mattress was priced between $ 500 $. Another brand, here 's our roundup of the mattress core time i it! Serta mattresses come with a warranty that covers serta mattress recall defects in workmanship and materials up... Mattress support can become disengaged, posing a fire hazard it immediately, Authorities Warn thought the! You should be able to rely on the external site as its information collection practices may from! Serta delivered from qualifying purchases n't meet the mandatory federal flammability standard, posing a fire hazard Nectar. August 6, 2021 Product package because it was the firmest the claim also states these... Covid their production was not up to 20 years mattresses Bought on Serta.com come with a warranty that covers defects... Flammability standard, posing fall and entrapment hazards to babies being recalled for fire hazard reaching for his prosthetic.! A.M. and 5 p.m damage from consumer product-related incidents cost the nation more than 1! Model because it was the firmest states, could cause life threatening inury range of models comfort. Mattress website will give you the news you need delivered straight to you Walmart, stop using.! Cushioning used above and below the coils for extra support and more.! Also states that these fibers, the dream of these mattresses were sold in twin, twin XL.... Become disengaged, posing fall and entrapment hazards to babies purchase a Serta Product because... Hazards to babies way you sleep at night might be doing real damage to back. The floor while reaching for his prosthetic leg hazard: the recall alert, stop it...

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